A request is not a confirmed booking
Submitting a form or preparing a WhatsApp message requests a quotation. Your preferred date is not reserved. A service is confirmed only after the team agrees the scope, price and appointment details with you.
Scope and pricing
Quotes depend on service, quantity or area, materials, condition and access. Inclusions, exclusions, extras, applicable taxes and the total payable must be confirmed before the service is agreed. This website does not collect online payments.
Access and preparation
Tell us about parking, building access, high areas, pets, delicate materials and known damage. Secure valuables and provide access to the agreed cleaning areas. Specialist access or movement of heavy items requires prior agreement.
Results and drying
Results vary with material, condition and previous treatment. Not every stain, odour or sign of wear can be removed. Follow the team’s aftercare advice and allow treated items to dry fully before use. No medical or germ-elimination guarantee is made by this website.
Changes, cancellation and concerns
Contact us promptly with your request reference to change or cancel. Payment and cancellation conditions for any confirmed service must be agreed before booking. If you have a concern about completed work, contact us with the relevant details so we can review it.